FAQ
Everything you need to know about Open World.
Yes. You are welcome to eat and drink without gaming.
Yes, we offer vegetarian and vegan options.
Allergen information is available on-site or upon request. Please note that traces of allergens cannot be ruled out.
No, but we recommend booking ahead for groups and during peak hours.
Yes. A cancellation fee may apply in the event of a no-show, as outlined in our Terms and Conditions.
Date, time, number of guests, name and contact details.
Please provide the date, start time, duration and number of PCs required.
Yes. PCs are booked for a specified period of time.
No, use of the gaming PCs is free with any purchase.
Your booking begins at the scheduled time. A fee may apply in the event of a no-show.
Online, by email or on-site, depending on the event.
Events may be changed or cancelled for valid reasons. No compensation will be provided. Please see our Terms and Conditions for details.
For some events, yes. Please check the details of the individual event.
Yes. We offer dining, gaming or a combination of both.
Yes. Once confirmed, the booking is subject to our Terms and Conditions.
A deposit may be required for group or corporate bookings.
Alcohol is served in accordance with Vienna’s youth protection laws.
No. Smoking and vaping are prohibited throughout the premises in accordance with Austrian non-smoker protection laws.
Yes. Our house rules apply to everyone entering the premises.
We accept cash and card payments, subject to availability on-site.
www.openworld.at/en/dsgvo
No. We accept no liability for lost, stolen or damaged personal belongings.
STILL HAVE
QUESTIONS?
Didn't find what you were looking for? Contact us directly – we’re happy to help.